Contact information for inquiries about airport liner buses
Items lost or found on buses will be held at the corresponding service offices, then eventually consigned to the police. These items will be held at different service offices depending on the bus route. Contact one of the following offices for the route in question.
Central Sapporo Routes
- Hokkaido Chuo Bus Tsukisamu Office（011-857-2772)
- Hokuto Kotsu（011-375-6000）
Oyachi Route
- Hokkaido Chuo Bus Tsukisamu Office（011-857-2772）
- Hokuto Kotsu（011-375-6000）
Kita 24-jo / Asabu Route
- Hokkaido Chuo Bus Sapporo Kita Office（011-751-2637）
Miyanosawa Route
- Hokkaido Chuo Bus Sapporo Kita Office（011-751-2637）
Sapporo Beer Garden / Higashi Kuyakusyo Mae / Kanjo Dori Higashi Route
- Hokkaido Chuo Bus Sapporo Kita Office（011-751-2637）
Otaru Route
- Hokkaido Chuo Bus Shinei Office（0134-32-8137）
Keep the following in mind:
- It may be impossible to immediately check the status of an item, such as when the bus in question is underway.
- In general, items will be returned to the corresponding service office or bus terminal.
Please provide the following information when calling to inquire about a lost item:
- Date and bus (for example: “Departure time XX:YY on MM/DD”)
- Boarding and destination bus stops (for example: “From AA Subway Station to New Chitose Airport”)
- Seat (for example: “third seat from the front on the driver side / entrance side”)
- Detailed description of the lost item including, for example, color and brand